“Ray is that great combination of professional and ally…”
Ray D. is that great combination of professional and ally, knowledgeable about the market and determined to help you find the home that is right for you. When I arrived in Phoenix from out of state to do some house hunting without my husband, Ray picked me up from the airport and made me feel safe and welcome. We have bought and sold 10 houses over the years and had good and not-so-good experiences with Realtors, but Ray outperformed them all. He went far beyond what is expected of a Realtor by not only being present for inspections while we lived out of state, but he also recommended top notch repairmen for plumbing and AC and followed up with them personally. He paid attention to small details that we did not expect, both before and after we had closed on the house. He was kind and professional, never pushy or intrusive yet always available when we texted or called him. He helped us transition to Arizona in ways that had nothing to do with selling a house – in other words at no profit to him. He even made it possible for us to transport our car from SC to AZ by rearranging his schedule to receive my car. If you want a man who is knowledgeable about the market, personable and professional, responsive and insightful, Ray D. will not let you down.
“He will protect your interests”
Ray sold my home in 2 weeks during a down market!! He is easy to work with and puts his customers first. Not only is he a great real estate agent he is a fine photographer. The high quality of his photos undoubtedly contributed to the quick sale. Ray also knows the nuances of the real estate market from a legal perspective. He will protect your interests. In my case, he took videos to support our case with the buyer during closing negotiations. So naturally, Ray was my go to guy to buy my next home too. He drilled down to my wants and needs and found a nice selection that met my criteria and approval. I won’t need another home for a long time but when I do I won’t hesitate to hire “real estate” RAY again.
“I value his business practice above all…”
Ray has been my realtor twice. Once when I bought my home and again when I sold my home. He is very knowledgeable as both the selling and purchasing agent. Ray is a very attentive agent from start to finish. He went to great lengths to make sure my home was listed correctly, maximizing the online appeal to buyers. He took the time to speak with my neighbors so that neighborhood shots would be included in the listing, while respecting the homes of those around me.
My husband is Navy and so we were not in the same state while trying to sale our home. Ray went out of his way to be present when the plumber needed to be let in. Going so far as to bring his lap top to work from home during the time of the appointment, to make sure the work was done one time and correctly before the plumbers left. He was present to follow up on all maintenance that was completed within 24 hours of the contractors visit.
Ray provided all paperwork in a timely fashion. No matter the time he always answered my calls or returned them within hours. No question was too trivial, he offers endless patience and speaks only to what he has knowledge of. If he does not have an answer he will tell you as much and find the correct answer in a short amount of time. I value this business practice above all, it provides me the luxury of complete trust.
In the end my home had a cash offer within 25 days of listing it, we closed in less than 45 days. I referred Ray to my in-laws, he sold their home as well. He is a great realtor , he cares about his clients and understands the houses he is selling are peoples homes, their investments, their future.
“Ray went way above our expectations.”
I am a real estate broker in my hometown so I know what true customer service is and I feel like Ray went way above our expectations. He did alot of extra things that we didn’t expect and without us asking. I would recommend Ray to my best friends and family.
“When we needed representatives at appraisals, inspections and even to pick up the keys at closing, Ray was always there to handle those issues.”
My wife and I lived in Kansas and decided to retire in the East Valley of Phoenix. Ray was very agreeable to meet our condensed timeframes for house hunting. We sent Ray our “must have” lists, our “be nice to have” lists and then our “dream” lists. Ray continually sent listings daily with homes that met our criteria. We had approximately 20 homes on the list when we arrived to look at homes. Ray continued each evening to scour new listings to add for the next day and the home we finally fell in love with was added on the third day of our house hunting trip. Without Ray diligence our new home would never had made our list. As we lived 1300 miles from our new home and were extremely busy with selling our old home and preparing for our move to AZ, we had to rely on Ray to look after our best interest throughout the entire purchasing, inspecting, closing process. Nobody could have been more knowledgable or professional than Ray. We would ask a question, Ray immediately would find the answer and not only send the answer but also include any background or additional info he found. Throughout the entire process, Ray made it appear to us as though we were his only client even though we know he is a very sucessful and busy Realtor in the area. When we needed representatives at appraisals, inspections and even to pick up the keys at closing, Ray was always there to handle those issues. We closed the sale “long distance” and Ray acted as our eyes and ears in Phoenix, he made sure things were right and minimized the normal anxiety of the Real Estate process. I have bought and sold more than a dozen homes in my life time, and without a single doubt, Ray Del Real is the most professional, most informed, and most client satisfaction centered Realtor I have had the privledge of working with. I would tell anyone, if you are going to move to the Phoenix area and need a new home, go with the best, go with Ray Del Real.
“He provided excellent advice on pricing and offers…”
Ray was very courteous and helpful in providing guidance to us in purchasing a winter home in Province Maricopa. He provided excellent advice on pricing and offers; provided assistance in hiring inspectors to examine the property, provided all of the documents required to complete the purchase in electronic format so that we could complete the transaction from our home in another state. He also checked on the status of repairs of items noted in the inspection and ultimately inspected the house when it was vacated three months after the sale.